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Personalized Support
When you need support, you shouldn't have to leap tall buildings to get it, or take out a loan to pay for it, or wonder if your service contract has expired, or if you'll be able to speak with an actual person.
With Managed Artwork, support is free. There. We said it. And it's yet another distinction which separates Managed Artwork from other gallery software providers.
Our knowledgeable support staff is here to help you keep your business moving forward. The Artwork Manager support team is friendly, effective and available Monday - Saturday, from 9 a.m. - 9 p.m. (east coast time). And the hours during which you can reach us immediately for support keep growing.
Managed Artwork clients have several options for support always at their fingertips:
- If you're working with our software and a question comes up, send it to us via the Customer Support area which appears at the bottom of e-v-e-r-y page in Artwork Manager. No need to go to your email program to contact us.
- Call us at 718.395.1825. Support phone numbers appear at the bottom of every page in your Artwork Manager.
- Skype User names for support staff appear at the bottom of every page in your Artwork Manager. Call or Instant Message us via Skype.
- Video Tutorials in Artwork Manager walk you through a training session at your convenience.
- Help Bubbles appear throughout the Artwork Manager and provide instant answers to commonly asked questions.
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